SmartGaming Slot Monitoring Plaform
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SLOT MANAGEMENT
SmartGaming Slot Management provides operators with complete control over their machine network, regardless of the number of locations.
Location map with real-time display of machine status and financial data.
Interactive floorplan for each location, with visualization of every machine, lock/unlock functionality, and real-time monitoring.
Customizable dashboard, floorplan and Location map
Financial reports
Financial and BET segmentation reports in real time or based on historical data.
Loyalty tool reports: Local / Regional / Wide Area Jackpot and Personal Jackpot, Bonuses, Happy Hour and Happy Hour Card, Player Tracking, Raffles, Cashback, Vouchers, TITO, etc.
Reports on the performance of game mixes and individual games.
Cash traceability reports for cash dispensed via the Play&Cash ATM and the Cash Register.
Traceability reports for machine movements, metrology, authorizations, etc.
SAS event reports and alerts for threshold exceedances set for warnings or fraud suspicion (on-demand activation of any alert type via email and Telegram).
Custom reports upon client request, including following migration from another system.
Real-time and historical data for a 48-hour period for each SPIN (Bet, Credit, Game, Player).
Alerts and two-step approval workflow for AML-relevant transactions.
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KYC module – SmartExclusion, integrated with the ONJN database for managing excluded players.
AML module
API module
API for transmitting financial data to external applications (for example, accounting or BI systems).
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PLAYER LOYALTY
SmartGaming includes a complete set of tools to increase player retention and value through flexible and configurable mechanisms:
Local / Regional / Global jackpot configurable per machine, group of machines, game mix, game, or card-based player.
Ticket-based jackpot, with automatic or manual printing.
LuckyWin jackpot, randomly awarded in addition to the main prize.
Personal jackpot, awarded as cash or card points, configurable also for tournaments and competitions.
Hidden jackpot, with concealed accumulation and display only upon award.
Happy Hour, with fixed or variable prizes and configurable conditions (minimum bet, maximum bet, card type, time interval).
Loyalty module
InfoPoint
SmartCard & SmartVirtualCard, with multiple loyalty levels and access to dedicated benefits.
SmartWallet, a mobile virtual wallet application that centralizes points, vouchers, benefits, and payment options.
InfoPoint, for direct player interaction with promotions and benefits.
API for transmitting player data to betting or online gaming platforms.
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HARDWARE INFRASTRUCTURE
The SmartGaming hardware infrastructure is specifically designed for the gaming industry, with a focus on reliability, security, and operational simplicity:
Smart Play & Cash ATM for gaming halls – a unique solution in Romania for 100% automated cash management in locations.
Smart Play & Cash ATM
Centralized Connectivity Overview
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SMIB CONNECTIVITY, RELIABILITY, AND CENTRALIZED MANAGEMENT CAPABILITIES
Serial communication interfaces (SMIB) compatible with the majority of machines currently on the market, ensuring seamless integration with the central server.
On-board local data storage within the SMIB for up to approximately 30 days during internet outages, followed by automatic data synchronization once connectivity is restored.
Industrial-grade hardware components, validated through in-house quality control, achieving a hardware replacement rate of under 1% over a 12-year operational period.
Centralized remote software updates deployed simultaneously to all SMIB units, eliminating the need for on-site intervention at individual machines.